Se rendre au contenu
Cette question a été signalée
emailsmtpv77.0
2 Réponses
15598 Vues
Avatar
Sebastien Bossu

I cannot get OpenERP to send mails. In the log I get the following:

2013-11-14 16:13:46,727 7797 ERROR OPENERP7 openerp.addons.base.ir.ir_mail_server: Mail delivery failed via SMTP server 'localhost'. SMTPSenderRefused: 501 5.1.7 Bad sender address syntax username@mailserverIP Traceback (most recent call last): File "/var/packages/OpenERP7.x/target/openerp/addons/base/ir/ir_mail_server.py", line 460, in send_email smtp.sendmail(smtp_from, smtp_to_list, message.as_string()) File "/usr/local/lib/python2.7/smtplib.py", line 722, in sendmail raise SMTPSenderRefused(code, resp, from_addr)

It seems that OpenERP is using the user's alias username@mailserverIP instead of the correct username configured in Settings > Email > Outgoing Mail Servers

Any ideas how to fix this?

Avatar
Ignorer
Serpent Consulting Services Pvt. Ltd.

Did you configure outgoing mail server?

Sebastien Bossu
Auteur

yes and the Test Connection was successful

Avatar
Jeudy Nicolas
Meilleure réponse

hello,

You have this message because when you send a message from openERP, your sender email is the alias of your user. Your current SMTP server say that you can not send email though it with this email adresse ..

You have to enable / authorize your SMTP server (in the config of your smtp server) to relay / send email that have username@mailserverIP as email adresse, or change your setting for domain alias in settings -> general settings

image description

Avatar
Ignorer
Sebastien Bossu
Auteur

Thank you this fixed the problem. What is then the purpose of the "Outgoing mail server" option in Settings > Email > Templates / Advanced tab? This parameter seems to be ignored.

Christian SONDI

I configured out going mail serveur, and email went out and destined persons received emails. But with 1 problem : they received email as from my_odoo_user@localhost Then it was difficult for them to answer. After having add the correct domaine, it works. Thank you!

Sanjay Jamod (sja)

Thanks.. this works for me

Avatar
Yanis Chiniah
Meilleure réponse

I have issues with the email system in open erp 7 as well.

Installation: It is currently installed on premises.

The email is configured and works fine for new user creation (They all receive the email activation link)

On the other hand when you compose an email or activate a subtype the email never reaches the target destination.

I receive no error message whatsoever.

Can anyone help??? plz

Avatar
Ignorer
Jeudy Nicolas

can you open a new question and add link to the new one in your comment ? I think it is a new probleme and it is better to open new request / question. thanks!

Publications associées Réponses Vues Activité
How to setup smtp send email for each user
email smtp 7.0
Avatar
Avatar
Avatar
3
sept. 21
18667
How can i use user wise smtp account?
email smtp v7 openerp
Avatar
Avatar
Avatar
2
mars 15
12424
Issue Connecting to Active24 SMTP Server
email smtp
Avatar
0
déc. 25
1532
outgoing mail server not working with smtp.office365.com Résolu
email smtp
Avatar
Avatar
Avatar
Avatar
Avatar
14
janv. 26
240638
How to disable automatic mail ? Résolu
email v7
Avatar
Avatar
Avatar
Avatar
Avatar
7
avr. 24
50086