I got a problem when trying to create and send the quotation without confirm trough email to customer. If I confim the quotation, odoo let me to send the confirmation mail to the customer but if I don't confirm it, odoo won't let me to send it. I need to email the quotation to the customer and let it to accept/reject it, not me. Also, if I try to not send it trough email, but trying to copy the link from actions>share, opening the link(on different browser without login in or smth in odoo), when I m trying to accept or reject, it throws me an error. If I accept it, it throw me this error:
The order is not in state requiring customer signature. If I try to reject, it throws me this error:
Your order is not in a state to be rejected.
I have activated the Online Signature in the quotation and in settings but it does the same. Can anyone help?
The version of odoo I m using:
Cette question a été signalée
2
Réponses
5184
Vues
Hello Flaviu Cioanca,
Sale order must be in 'sent' state to confirm an order with a signature. for more information refer to this link - https://www.odoo.com/documentation/16.0/applications/sales/sales/send_quotations/get_signature_to_validate.html
Hope it will be helpful to you.
Thanks & Regards,
Email: odoo@aktivsoftware.com
Skype: kalpeshmaheshwari
If the customer has been granted access, the customer need to login, sign and pay, refer first to this article https://www.odoo.com/documentation/16.0/applications/sales/sales/send_quotations/get_signature_to_validate.html
Vous appréciez la discussion ? Ne vous contentez pas de lire, rejoignez-nous !
Créez un compte dès aujourd'hui pour profiter de fonctionnalités exclusives et échanger avec notre formidable communauté !
S'inscrire| Publications associées | Réponses | Vues | Activité | |
|---|---|---|---|---|
|
2
mai 26
|
597 | ||
|
Duplicate Rule on Customer
Résolu
|
|
5
mai 20
|
6044 | |
|
2
juil. 25
|
3239 | ||
|
1
janv. 22
|
3868 | ||
|
4
oct. 19
|
9566 |
