Organimmo NV

Organimmo NV is a Belgian software provider offering real estate management solutions through a subscription-based SaaS model. To support and streamline its recurring revenue operations and client services, the company implemented Odoo ERP.

The focus of the implementation was on automating subscription billing and improving post-sale support.

Key components of the Odoo deployment include:

1. Subscription Management

- Setup of recurring billing for software licenses and service packages

- Automated renewal flows, contract lifecycle management, and subscription analytics

2. Invoicing

- Integration with the subscription module to generate automated monthly invoices

- Payment tracking and follow-up

- Reporting tools for revenue forecasting and accounting alignment

3. Helpdesk

- Ticketing system for incoming support requests from users

- SLA tracking, user assignment, and resolution workflows

- Categorization and analytics for support cases

By centralizing these functions within Odoo, Organimmo has improved both operational efficiency and customer satisfaction, while gaining better visibility into its recurring revenue streams and support performance.