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How to stop PUBLIC USER to create quotations

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ecommercewebsitecheckout
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Hristo Chankov

Hello,


I am using ODOO 19 Enterprise. In website settings, Sign in at checkout is set to Mandatory. But still, there is a possibility, user without account to create qutoation in my system. This creates lot of records in Quotation view. 

Is there a way to avoid user, that is not logged, to add products to his cart? Such public users should be able to view products, prices etc., even to add to products to their cards, but adding a product to the cart, should not create quotationin back office. How to stop this.


Regards,

Hristo

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Zehntech Technologies Inc.
Best Answer

Hello Hristo,

In standard Odoo behavior, a quotation (draft sale order) is automatically created as soon as a product is added to the cart  even for public users. This is how the eCommerce flow is designed, so there is no out-of-the-box option to fully prevent quotation creation at this stage.

Even if “Sign in at checkout” is set to mandatory, it only restricts order confirmation, not cart creation.

To achieve your requirement, you may consider:

  • Customizing the eCommerce flow to delay quotation creation until the user logs in or proceeds to checkout, or
  • Implementing a cleanup mechanism (e.g., automated action) to periodically remove quotations created by public users.

This would typically require a small customization depending on how strictly you want to control the behavior.

Hope this works for you! Feel free to reach out for further discussion.

Regards,

Zehntech Technologies Inc.

santosh.sekwadia@zehntech.com

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Mohammed Umair
Best Answer

Dear Hristo,

This is standard behavior in Odoo 19. When a public visitor clicks “Add to Cart”, Odoo immediately creates a draft quotation linked to the Public User, even if “Sign in at checkout” is set to Mandatory. That setting only requires login during checkout.

There is no standard setting to prevent this while still allowing anonymous users to use the cart.

The recommended solution is a small customization to require login before “Add to Cart”. Public users can still browse products and prices, but only logged-in users will be able to create a cart / quotation.

Refer Odoo documentation: https://www.odoo.com/documentation/19.0/applications/websites/ecommerce/order_handling.html

Regards,

Mohammed Umair

Email:-mohammedumair368@gmail.com

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