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How to avoid redirecting the client to PayPal website on e-commerce?

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Juan Ruiz

I'm using PayPal as my payment provider for e-commerce. I'm from Ecuador. The only online payment method that kind of works on v17 here is PayPal; I don't know about others on the App Store, but it is making my clients log in or create an account to pay, and I'm losing sales. I've tried configuring PayPal to avoid this from happening, but it doesn't work.

 

So I want to know if it is possible to use the payment form directly from the Odoo website.

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Vivek Kundaliya
Best Answer

The PayPal redirect (login/account creation) issue you're experiencing is actually a PayPal configuration problem, not an Odoo issue. Here's how to fix it:

Fix 1: Enable PayPal Guest Checkout (most important)

In your PayPal business account settings:

  1. Log in to PayPal → Settings → Account Settings
  2. Go to Website payments → Website preferences
  3. Set PayPal Account Optional = ON

This allows customers to pay with a credit/debit card without creating a PayPal account.

Fix 2: Use PayPal's "Pay Now" button style

In PayPal settings, make sure your checkout is configured as "Buy Now" or "Pay Now" rather than requiring login.

Fix 3: Consider alternative payment providers for Ecuador

For Odoo v17 in Latin America, consider:

  • Stripe (supports Ecuador and allows card payment without PayPal account)
  • Mercado Pago (popular in LATAM and integrates with Odoo 17)
  • PayU (available in Ecuador)

These can be set up via Website → Configuration → Payment Providers.

Important: There is no way to embed PayPal's card form directly inside Odoo without redirect — PayPal's standard integration always redirects to PayPal's domain for security. Using PayPal's Guest Checkout option is the standard solution to avoid forcing account creation.

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