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odoo accounting v14 pos v15
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odoo accounting v14 pos v15
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How do i fetch the error orders in pos Odoo 18?

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posodoo18
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user

Hi,
In Odoo 18 POS, there are sum of orders that are unpaid due to some errors, the order is not fully processed, and i need to fetch that orders, is that is stored in local storage, how do i get that?

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Kunjan Patel

Hello,
async _clearPosOrder() {
const pos = this.env.services.pos;
// Get error/unsynced orders
const { orderToCreate, orderToUpdate } = pos.getPendingOrder();
const errorOrders = [...orderToCreate, ...orderToUpdate];

// Clear them
pos.clearPendingOrder();

// Or retry sync
await pos.syncAllOrders();
}
Key methods: getPendingOrder(), clearPendingOrder(), syncAllOrders()

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Kunjan Patel
Best Answer

Hello user,
I hope you are doing well

In Odoo 18, failed/unsynced POS orders are stored in the browser's IndexedDB (not localStorage).
1. POS UI: Look for a sync warning icon in the POS header - click to retry failed orders
2. Browser DevTools: Open F12 → Application → IndexedDB → look for “odoo-pos” database
3. Backend: Search pos.order with state = 'draft' for incomplete order
4. Auto-recovery: Reopening the POS session usually triggers automatic recovery of unsynced orders

I hope this information helps you

Thanks & Regards
Kunjan Patel

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user
Author

How do i code this in js?

async _clearPosOrder(){}

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

Yes, in Odoo 18 POS any orders that fail to sync or remain unpaid due to processing errors are stored locally in the browser until the system reconnects. Depending on the version, POS may use LocalStorage (keys like pos.db or pos_orders) or, in newer OWL-based versions including Odoo 18, IndexedDB (database name pos-db with object stores like orders or sync_queue). You can inspect them through Developer Tools → Application → Local Storage/IndexedDB, and you can retrieve pending orders programmatically using IndexedDB by opening the pos-db database and reading all entries from the orders store. These unsynced orders appear when the POS is offline, closes unexpectedly, or receives a backend error, and Odoo will retry sending them when the connection is restored.


Hope it helps

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