Referenssimme
The Concept S.A.R.L
Industry: RetailSector: Furniture
The Concept, a distinguished furniture store and gallery in Beirut, Lebanon, specializes in transforming living spaces with a blend of affordable yet high-end furniture designs. Their mission focuses on offering practical and aesthetically pleasing solutions that elevate their customers' living environments. Challenges included optimizing communication between operations and sales teams on the shop floor, managing diverse product variations impacting pricing, and ensuring compelling visual representations for customers. Azkatech, as an Odoo Gold Partner, tailored a comprehensive solution to address these challenges. This included deploying a tablet-based system integrated with the inventory, empowering sales staff with real-time product information and media representations. Additionally, modules for collections, deliveries, and installations were implemented, enhancing operational efficiency across sales, purchases, and warehouse management. The integrated approach significantly streamlined business processes, improved departmental communication, and enriched customer experiences, solidifying The Concept's reputation in the competitive furniture retail sector.
Kotitaloudet
The Fruit Company
The Fruit Company SAL, based in Lebanon, is a leading player in the international trade and agricultural development industry, specializing in the production, packaging, and global distribution of fresh fruits and vegetables. With operations spanning over 45 countries, the company focuses on enhancing Lebanon’s agricultural sector through innovation, quality, and international best practices. To optimize its business operations and strengthen productivity across departments, The Fruit Company implemented Odoo’s Sales, Purchase, Inventory, Manufacturing, Project Management, Payroll, and CRM modules—helping streamline workflows, manage resources efficiently, and maintain strong relationships with clients and partners worldwide. Valmistus / Huolto
The Random House
The Random House, founded in 2022 in Achrafieh – Beirut, offers curated furniture, lighting, and home accessories with a strong focus on minimalism, natural materials, and fine craftsmanship. As the brand grew its product collections and expanded both in-store and online sales, it faced challenges managing inventory, sales channels, and customer relationships while maintaining accurate financial and operational control. To streamline its retail operations and support growth, The Random House partnered with Tecomsa, an Official Odoo Gold Partner, to implement a comprehensive Odoo ERP solution covering Sales, Purchase, Inventory, POS, Website, Accounting, CRM, and Employees. This transformation centralized sales and inventory management, integrated e-commerce with physical store operations, improved customer experience, and provided real-time financial and operational insights enabling The Random House to scale efficiently while preserving its design-driven identity and exceptional craftsmanship. Tukkumyynti / Vähittäismyynti
Tony Ward
Tony Ward Couture, an internationally renowned fashion house showcasing at Paris Fashion Week, is celebrated for its innovative designs and masterful craftsmanship. Founded by Tony Ward, who honed his couture expertise at iconic fashion houses like Dior, Chloé, and Lanvin, the brand has evolved into a global name attracting celebrities, royalty, and luxury retailers. To optimize operations and streamline processes, Tony Ward Couture implemented Odoo’s Enterprise version, incorporating CRM, Accounting, Inventory, Sales, Invoicing, Purchase, Manufacturing, and Payroll modules. This initiative reflects their commitment to efficiency and excellence in the world of haute couture. Tukkumyynti / Vähittäismyynti
Toy Market Trading SAL
Industry: Retail & DistributionSector: Toys, Baby Products & Entertainment
Established over 60 years ago, Toy Market Group is a leading retail and distribution
group in the Levant (Lebanon, Syria, Jordan, Palestine), operating over 25 branches
with around 350 employees. The group includes Joue Club, Toys 4 Less, The
Entertainer, Con7pt, Baby Buzz, Multi Play, Fnlinx, Phamcare, and TMT. They faced
challenges managing multiple disconnected ERP systems, making it difficult to
consolidate financials, coordinate inventory, and streamline operations across
companies. Partnering with Azkatech, Toy Market Group implemented a unified Odoo
ERP solution that centralized accounting with Lebanese localization, multi-company
management, inventory, sales (including POS and promotions), HR payroll and
attendance, CRM with marketing automation, and dashboards for customer insights.
Shopify e-commerce integration, BI tools, and an internal IT support chatbot further
enhanced visibility, automation, and overall efficiency. Tukkumyynti / Vähittäismyynti
Travel Bureau
About the client :Travel Bureau is a leading travel agency with offices in Lebanon and the United Arab Emirates. Dealing with all aspects of travel, Travel Buareau offer excellent customer service with all major holiday destinations and various packages that are tailor-made according to budgets and needs.
Challenges:
Travel Bureau was struggling to manage its daily operations efficiently. Employees were using several different systems to handle bookings, customer information, and finances, which made it difficult to keep track of everything and resulted in a lot of errors and missed opportunities.
Solutions:
Ever Business Solutions worked closely with Travel Bureau's employees to understand their requirements and to implement a full ERP system that meets their needs. The system integrated all operations into a single platform and included modules for sales, accounting/invoicing, customer relationship management, leaves/time off, helpdesk, document management, email marketing, and marketing automation.. Ruoka / Ravintola-ala / Matkailu
