Ir al contenido
Esta pregunta ha sido marcada
v7payment
3 Respuestas
7124 Vistas
Avatar
Dave Burkholder

I'm using OpenERP 7 trunk at the most recent version. Up till March 5, customer payments worked correctly. After pressing "Validate", the payment result looked like so with an entry crediting Account Receivable and an entry Debiting my bank account:

www.thinkwelldesigns.com/OpenERP/Payment_Correct.png

The payment properly show in the "Payment List View" also:

www.thinkwelldesigns.com/OpenERP/PaymentList.png

However, since March 5, that is no longer the case. Now, a Validated customer payment looks like so:

www.thinkwelldesigns.com/OpenERP/Payment_Incorrect.png

Now, there are two Credit entries for Account Receivable and my bank account, and the entry is balanced by Debit entry of twice the payment amount to Account Payable!

Also, the entry does not appear in the Customer Payments list. I have to go to Journal Entries / Journal Entries to see the record.

What has happened here? Am I making a mistake by getting periodic updates from Trunk? I would very much like to get this resolved.

Avatar
Descartar
Avatar
Mohamed arif
Mejor respuesta

Please check the 'Debit' and 'Credit' accounts configured in Journal.

Avatar
Descartar
Dave Burkholder
Autor

Thanks for your reply, Arif. But I'm not quite sure what you mean. Could you elaborate a bit? When I go to Accounting / Configuration / Journals / Journal, there are no Debit / Credit fields for the Journals there.

Mustufa Rangwala (mra)

Default debit and default credit account is there.

Avatar
Dave Burkholder
Autor Mejor respuesta

Well, I was able to go back through my backups and found a 1-month-old that worked properly and the very next one that didn't. I don't know what changed; I wish I did, but I'll assume it was human error. I basically went back to the good backup and re-entered transactions from there.

Hope that doesn't need to happen again...

Avatar
Descartar
Avatar
Mustufa Rangwala (mra)
Mejor respuesta

It seems you are selecting wrong debits entries on Customer payment form.

Need to check the complete payment information tab so that we can judge the problem.

Regards, Mustufa Rangwala

Avatar
Descartar
Publicaciones relacionadas Respuestas Vistas Actividad
Payment Orders - Lines not updated after adding Invoice
v7 payment
Avatar
Avatar
1
mar 15
6772
Error with multicurrency validation?
v7 payment
Avatar
0
mar 15
5348
How to create credit card payments? Resuelto
creditcard v7 payment
Avatar
Avatar
Avatar
3
mar 17
14150
How to unreconcile a payment Resuelto
v7 payment supplier
Avatar
Avatar
Avatar
4
oct 16
21057
Cash forecast in OpenERP? Resuelto
v7 payment cashflow
Avatar
Avatar
Avatar
3
mar 15
11556