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  • Odoo Experience 2025
  • Introducción
  • Expositores
  • Reservar un estand
  • Información
  • Presentaciones
  • Opening Keynote - Unveiling Odoo 19
    Fabien Pinckaers
    Hecho
  • Keynote - Industries
    Fabien Pinckaers
    Hecho
  • Odoo AI in support operations: Predict, prioritize and solve
    André Pirovano
    Hecho
  • What's new in Knowledge?
    Luc Nailis
    Hecho
  • Behind the scenes: Unveiling Odoo's sales strategy
    Sébastien Bruyr
    Hecho
  • How do Odoo Business Analysts implement Odoo... with Odoo?
    Céline Da Mota De Lemos Pantoja
    Hecho
  • Ask a Human: from tickets to live support!
    Aurore Lesage
    Hecho
  • Supply Chain Audits, a service to help you scale for success
    Antoine Lemaigre
    Hecho
  • What's new in Dashboard and Spreadsheet?
    François Gillet
    Hecho
  • Why Odoo implementation methodology is a success?
    Clara Richoux
    Hecho
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Helpdesk: After sales features
Services Helpdesk
Ubicación: Auditorium 500 - 19/9/25, 17:30 - 19/9/25, 18:00 (Europe/Brussels) (30 minutos)
Helpdesk: After sales features
Richard Shall (rsh)
Business Analyst Manager en Odoo
http://odoo.com
Richard Shall (rsh)
Business Analyst Manager en Odoo
http://odoo.com

Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.


Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.
Tickets
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