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Opening Keynote - Unveiling Odoo 19
Fabien PinckaersHecho
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Keynote - Industries
Fabien PinckaersHecho
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Odoo AI in support operations: Predict, prioritize and solve
André PirovanoHecho
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What's new in Knowledge?
Luc NailisHecho
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Behind the scenes: Unveiling Odoo's sales strategySébastien BruyrHecho
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How do Odoo Business Analysts implement Odoo... with Odoo?
Céline Da Mota De Lemos PantojaHecho
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Ask a Human: from tickets to live support!
Aurore LesageHecho
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Supply Chain Audits, a service to help you scale for success
Antoine LemaigreHecho
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What's new in Dashboard and Spreadsheet?
François GilletHecho
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Why Odoo implementation methodology is a success?
Clara RichouxHecho
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Helpdesk: After sales features
Services
Helpdesk
Ubicación: Auditorium 500
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19/9/25, 17:30
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19/9/25, 18:00
(Europe/Brussels)
(30 minutos)
Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.
Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.