Company Name: nu glass

Location: Switzerland, Europe

Industry: Technology

Established: 2002

Company Size: <50

Odoo Users: <50

Hosting Type: Odoo.sh

Apps: Field Service, eLearning, Sales, CRM, Inventory, Accounting, Purchase, Project, Manufacturing, Email Marketing, Helpdesk, Maintenance.

Implementing Partner: Sodexis

Since 2022, nu glass has been revolutionizing wireless connectivity in trains in Switzerland and beyond thanks to its innovative permeable glass solution. From the very beginning, the company paired its technological ambition with a strong operational backbone by choosing Odoo as its core management system. This strategic software decision has offered flexibility and scalability ever since, and laid solid foundations for long-term success. 

Putting nu glass on track with Odoo from day one

Based in Switzerland, nu glass provides a breakthrough solution to enhance wireless connectivity inside trains. Through its unique technology, this innovative company makes glass permeable to mobile phone frequencies, eliminating the need for routers and repeaters. 

When the company was founded back in 2022, Odoo had been chosen as its core operational platform. Early on, nu glass knew it was key to have an integrated and scalable ERP system that could support both the growth and operational needs. Odoo was offering the flexibility and modularity the team was looking for in order to manage all the workflows, from sales to inventory, purchasing, manufacturing, and finance. 

Implementing Odoo right at the foundation of the company was a strategic move for nu glass. Indeed, it was a way to avoid future complications of migrating from legacy systems and to establish efficient processes right from the start.

"Starting with Odoo was one of the smartest decisions we made for the long-term success and scalability of our business.” - Luc Burnier, CEO of nu glass

Odoo’s software implementation with a push from Sodexis

To configure Odoo’s platform, nu glass asked for the support of Sodexis, an implementation partner, and benefited from a smooth and well-structured process all along. Demonstrating a high level of professionalism, technical expertise, and transparency from day one, Sodexis has been guiding nu glass through every stage of the project, from needs assessment to go-live, with great responsiveness and attention to detail. 

The implementation started with the Accounting module, as it was key to lay strong foundations for financial management. 

Then, one challenge was adapting the standard Field Service module to match nu glass’ specific operational workflows and reporting requirements. Therefore, a custom Field Service application has been set up to track and invoice the work of the service operators for the treatment of client windows. Open communication and agile project management helped find an efficient solution that suits the needs of nu glass.

Afterwards, the platform has been enriched progressively with new applications, such as Inventory, Human Resources, Website builder, and Knowledge. 

Odoo’s management system has been launched on time, within budget, and successfully thanks to Sodexis’ deep understanding of both the software and the operational needs of nu glass. A progressive approach has been adopted with the idea of constantly adapting Odoo to how the team uses it and the goal of integrating more modules later on. 

Staff and earnings tripled year over year with the help of a fully functional management system

“Odoo has played a key role in resolving our initial challenges by providing a fully integrated platform covering all aspects of our operations. With modules such as Field Service, Sales, CRM, Inventory, and Accounting, we’ve gained full traceability of service interventions, improved invoicing accuracy, and reduced administrative workload. The addition of tools like Project, Manufacturing, and Maintenance has streamlined our internal processes. Thanks to this unified system, we now operate with greater efficiency, visibility, and control across departments.” - Luc Burnier, CEO of nu glass

Starting to use Odoo to manage every aspect of the business has allowed nu glass to scale rapidly and efficiently. The company makes the most of all modules installed, and highlights several key benefits: 

A fully integrated management system: Odoo provides an integrated platform that connects all key operational areas, such as sales, inventory, procurement, finance, and manufacturing. 

Centralized data for streamlined processes and insightful decisions: Odoo has eliminated silos and manual workarounds, gathering all data into a single platform. This enabled the team to streamline workflows, improve data visibility, and make faster, more informed decisions. It has played a key role in supporting nu glass’ rapid growth without the need to constantly restructure the processes or systems. 

Clear and successful ability to scale: Using Odoo to manage all the operations and workflows of the business has made it possible for nu glass to triple both the staff and earnings before interests, taxes, depreciation and amortization (EBITDA) year over year. These achievements didn’t require restructuring or overhauling the operational systems, as Odoo’s unified, integrated, and scalable architecture ensured efficient growth while maintaining control, transparency, and stability across all departments. 

Moreover, Odoo also had a very positive impact on an unexpected area: employee satisfaction. Indeed, the user-friendly interface as well as the streamlined processes have simplified the daily lives of the employees, who can now perform their tasks more efficiently and with less frustration. They have access to all the information needed, spend less time on administrative workload, and free up time to focus on added-value activities. As a result, job satisfaction has increased, and Odoo certainly played a key role in creating a more positive and effective work environment, with happy and productive employees as a consequence. 

“I absolutely recommend Odoo to anyone running a business—whether they are a solopreneur, managing a family-owned startup or a bigger company. Odoo can save your business from drowning in paperwork and bring structure, visibility, and automation to your operations. It's important to understand, however, that Odoo is a toolbox: just like you wouldn’t use a hammer to cut wood, you shouldn’t misuse a feature. Instead, implement the right “tool” within Odoo’s ecosystem and get used to it. Its range of modules is incredibly diverse and powerful. And if the tool you need doesn’t exist yet, partner with Sodexis, and they will develop a custom tool perfectly fitted to your need and work. The flexibility and potential are truly mind-blowing.” - Luc Burnier, CEO of nu glass

Choosing Odoo as a company management system has proven to be the right choice for nu glass. The platform offers the perfect balance between cost-effectiveness, flexibility, and continuous evolution in each new version of the software. Odoo’s solution-oriented approach and adaptability made sure that nu glass could build a strong operational foundation without adding unnecessary complexity.