Hello Omar,

If you had configured everything perfectly and than your mail is not going to send than please check your email schedular.

Your mail might be in queue. of email scheduler please make sure.

Thank you.

Best Regards, Anil(SerpentCS)

Hello,

If you use V7, check that you correctly set the receive message by email field in res.partner form view. The value should at least be Incoming Emails and Discussions