Hello,

I’m encountering an issue with the Subscription and Point of Sale (PoS) modules in my Odoo instance.

Here’s what’s happening:

1. I have a subscription product that is both Recurrent and Available in PoS.

https://www.dropbox.com/scl/fi/oozwqusnbrszlw2eczc4t/screenshot1.jpg?rlkey=mztdef79rzbup51wj3e8k5iq3&st=s78l56rm&dl=0

2. When I set a date for next invoice, Odoo automatically generates the next invoice from a subscription (e.g. subscription S03840), the invoice is created and linked correctly, but the “Montant impayé” (Unpaid amount) column shows 0,00 DA, even though the invoice has not been paid.

https://www.dropbox.com/scl/fi/ixbpf1gt12ub2ygebno7e/screenshot2.jpg?rlkey=1k095a0ykask1tu8j94p4oow9&st=js9rdvka&dl=0
https://www.dropbox.com/scl/fi/af21xzedtqablalbco63l/screenshot3.jpg?rlkey=ctx2doznc0ignmkletru7m39d&st=qs4gtzx7&dl=0
https://www.dropbox.com/scl/fi/9b50unttcxwn7ysujn74r/screenshot4.jpg?rlkey=pluwcrld13ye2oulp5fz8ktmh&st=qfftb9lx&dl=0

3. If I later sell the same product via PoS for the same customer, Odoo creates a new paid invoice, instead of reconciling the payment with the existing subscription invoice.

This results in two separate invoices for the same product:

One from the subscription (unpaid, showing 0 in the “Non paid” column)

One from PoS (paid)

https://www.dropbox.com/scl/fi/bm90c719yfx0f9cgp9zpl/screenshot5.jpg?rlkey=u9ba6ollcmz6tfjv1sne3u9m6&st=qbfxk7s3&dl=0

This behavior is confusing, because the subscription invoice appears as if it’s paid (0 unpaid amount), while the actual payment is recorded separately in PoS.

Expected behavior:

When a PoS sale is made for a product linked to an active subscription, Odoo should reconcile the PoS payment with the existing subscription invoice.

Could you please confirm whether this is the expected behavior or a bug?

If it’s expected, what is the recommended configuration or workaround to ensure that subscription invoices and PoS payments are properly synchronized?

Thank you for your help

Odoo version 17