I am trying to display additional message in a sale order confirmation mail.
The message is a HTML field (pending_msg). I want to display this message at the bottom of email template when a customer selects certain payment acquirer.
The problem is when i just use the field it displays with extra html elements. I don't think I can use t-raw. Is the best solution to format the html field in a python function and call that function in the email template to get the string or is there another way.
Thank you.
did you tried using <t t-esc="yourField"/>
You can add the HTML field in the particular model and that can call from the objects also you can refer to the Forum answer
https://www.odoo.com/it_IT/forum/assistenza-1/send-email-based-to-fields-html-without-tags-when-we-are-on-the-template-191524
Hope it helps