Hello,

we are looking for an advice to how to configure the refunds in ODOO when they are reimboursed by Gift Card (non cash).

The background is that we refunds some orders (from Shopify) with gift cards. The gift card comes as a new order in ODOO and also creates an invoice. 

This would be the journal entry: 

DT Account receivable xx

CT Gift card xx

I do not want AR (Account Receivable) to be impact since there is no money send back to the customer. What should it or and how should it be configured?

Thanks,

Johanne