Our references
STATE INFORMATICS LIMITED
SIL implemented Odoo Helpdesk with CRM integration to manage after-sales support end-to-end—covering incident management, service requests, warranty claims, and paid repairs—while ensuring full traceability to the customer and the underlying commercial agreement. TI / Comunicació / Màrqueting
Telco Holdings International
Telco has seen and been an active participant in the Odoo journey almost from inception. In 2006 when it was TinyERP, to when it became OpenERP. Through the Java Interface all the way to HTML5 we have seen and participated in the journey of a product we know and love.Telco's Odoo journey has been that of a user relying on one or more of the Odoo modules and its open source base to achieve many unique business needs and functions.
Here is what some of our Odoo users at Telco had to say about their experience:
‘‘Odoo makes the reconciliation process easy. I can update daily, load transactions and if anything is not balancing, the system will flag it and highlight the error.
And when you post the wrong figures at reconciliation, the system will notify you.
When requesting items or an approval, you don’t have to leave your desk. You can tag the necessary people on Odoo, they will get a notification of your request and approve from any location, even on their mobile phones.’’ - Mazvita, Accounts Department.
‘‘I love odoo because it’s convenient. I have all the information about my customer in one place. I can schedule all my activities and it reminds me of upcoming ones. I can also call my clients using the odoo application.’’ - Dinah, Sales Department
‘‘I like the attendance module and leave, it makes it easy to see who is not at work. I also like the employee module; it makes it easy to manage and administer employee information and documents.’’- Junior, HR Department.
‘‘One thing I love about Odoo is that it’s an ERP which means that I can integrate everything into one system and also the fact that its customizable , I can inherit modules , build my own module , it gives me so much power as a Developer.’’ - Best, Applications and Systems Department.
‘‘During this Covid era nothing is more progressive than an ERP that allows one to work remotely, still achieve their work targets and meet deadlines. I like Odoo as it allows me to work remotely. I also like its mobility especially the chat app - Odoo Chatter. I can reach out to colleagues’ and even customers in the same system and they will get notifications instantly on their mobile phones.’’- Jonathan, Service Delivery Department.
Odoo has been and will continue to be the All in One Business Solution for Telco.
TI / Comunicació / Màrqueting
