Our references
EMI SAL offshore
About EMI:Engineering and Marketing International (EMI) is a premier provider of advanced digital technology solutions, catering to clients across the USA, the Middle East, and the North African region (MENA). EMI specializes in bringing cutting-edge technological innovations to the market, ensuring that their clients stay ahead in their industries by maximizing value and achieving superior returns on investment.
Challenges:
Despite EMI's strong reputation for innovation, the company encountered operational challenges stemming from disconnected internal systems. Departments such as sales, customer support, project management, and financial administration operated independently, resulting in fragmented data flows, inefficiencies, and delays in critical decision-making. EMI also faced specific challenges related to managing multi-company structures across different localizations, including the need to adhere strictly to Lebanese accounting standards. The absence of a cohesive platform hindered real-time insights, impacted client responsiveness, complicated financial reporting, and posed compliance challenges, particularly in maintaining accurate localization-specific financial records, thereby affecting sustainable growth and operational efficiency.
Solutions:
ERP Cloud collaborated with EMI to deliver an integrated digital transformation, aligning their diverse operational needs into a unified solution. The implemented ERP system included modules for Sales, Customer Relationship Management (CRM), Project Management, and Accounting, seamlessly connecting all business functions while accommodating multi-company localizations and specifically addressing Lebanese accounting requirements.
The new system empowered EMI with real-time visibility into project statuses, client interactions, and sales processes, significantly improving coordination across departments. Enhanced CRM capabilities allowed for more targeted client engagements and timely support, boosting customer satisfaction and loyalty. Additionally, the integrated accounting module streamlined financial processes, ensuring accurate, real-time reporting compliant with local accounting regulations, and simplifying compliance and audits.
With ERP Cloud’s comprehensive solution, EMI successfully overcame operational fragmentation, enabling greater agility, improved decision-making capabilities, and higher operational efficiency. This unified system not only supported EMI’s current objectives but also laid a robust foundation for future scalability and continued market leadership.
TI / Comunicació / Màrqueting
EPDC
St. Ephrem Patriarchal Development Committee (EPDC) is a non-profit, non-governmental humanitarian organization based in Syria that works to support vulnerable communities and improve their living conditions. Through its integrated programs, EPDC provides emergency aid such as food and essential supplies, along with healthcare and education services. It also implements water and sanitation (WASH) projects, protection programs for children and women, and livelihood initiatives that help individuals and families achieve stability and self-reliance. Extraterritorial
ESC SAL
Industry: RetailWebsite: http://www.patchi.com
Patchi (ESC) a luxury chocolate brand founded in Lebanon in 1974, known for its premium quality. The brand has become synonymous with luxury gifting, offering a wide range of handmade chocolates,
pralines, and exclusive collections for special occasions. With a global presence, Patchi is recognized for its craftsmanship, innovative flavors, and dedication to quality, making it a popular choice for luxury
treats and gifts worldwide. Patchi has chosen Plennix as their trusted ERP partner, enhancing their operations with Odoo at the core of their digital transformation journey. By implementing Odoo, Patchi will not only enhance their product development capabilities but also revolutionize their Human Resource Management System (HRMS). This will enable them to streamline employee management, improve talent development, and foster a more efficient and motivated workforce. With these advancements, Patchi will strengthen both their internal operations and their ability to innovate, ensuring continued excellence in luxury chocolate production. Fabricació / Manteniment
Egho Group
Egho Group, founded in the early 90s in Lebanon, is a leading supplier of equipment for the food industry, serving both small restaurants and luxury hotels. With a broad selection of food service equipment sourced globally, they offer competitive prices to meet the diverse needs of their clients. To better manage their growing business, Egho Group implemented Odoo’s Accounting, POS, Inventory, Expense, Invoicing, and Sales & Purchase modules, improving their operational efficiency and ability to serve their customers effectively. Alimentació / Hostaleria / Turisme
Elias Simon Elkhory
Elias Simon Khoury, based in Lebanon, is a reputable Audit & Accounting services company. Known for their commitment to excellence, they offer a wide range of solutions tailored to meet the needs of their diverse clientele. To enhance their operational efficiency, Elias Simon Khoury implemented a comprehensive suite of Odoo modules, including Accounting, Inventory, Sales, Invoice, Purchases, Email Marketing, Timesheet, and Field Service. This strategic move has enabled them to better manage their processes, improve customer engagement, and streamline their service delivery. Finances/assegurances
Engineering & Maintenance Co.
Industry: Facility ManagementSector: Property Management
Engineering & Maintenance Company (EMMS), established in Lebanon, is a full-service property management company well-positioned in general facility maintenance across the MENA region. EMMS provides secure and efficient management solutions that save time and money for their clients. Recognizing the limitations of their in-house software in meeting their expanding needs for integrated business management, EMMS sought a robust ERP system to streamline operations, enhance transparency, and support future growth initiatives. Azkatech, an Odoo Gold Partner, implemented a comprehensive Odoo ERP solution tailored for EMMS, including modules for sales, invoicing, accounting (compliant with KSA, Lebanon, and Qatar standards), inventory, purchase, attendance, employees, payroll, leaves management (adhering to KSA, Lebanon, and Qatar regulations), Ninja Dashboard for data visualization, e-learning, recruitment, appraisals, mobile application integration, accounting data migration, and robust project management with timesheet and planning functionalities. This solution enabled EMMS to enhance efficiency in managing properties and facilities, achieving better financial and HR management across their regional operations. Construcció i Renovació
