Company Name: Tonzon
Location: The Netherlands, Europe
Industry: Wholesale & distribution and manufacturing
Established: 1980
Company Size: <50
Odoo Users: <50
Hosting Type: Odoo.sh
Apps: CRM, Sales, Purchase, Accounting, Invoicing, Project, Studio, Quality, Documents, Barcode, Inventory, Discuss, Manufacturing, Contacts, Calendar.
Implementing Partner: erp|open
Based in Enschede, in the Netherlands, Tonzon is a business specialized in floor insulation, offering a warm floor and big energy savings through an innovative method. Over the years, the company started using several tools to manage its daily operations, which were therefore complex and inefficient. Looking for a way to improve the way things were dealt with, Tonzon turned to Odoo’s management system, introduced by erp|open.
A need to smoothen Tonzon’s daily operations
Founded in 1980, Tonzon is a Dutch expert in floor insulation that invented an innovative technology using motionless air to retain heat in the most efficient way. With strong values like effectiveness, innovation, customer-oriented approach and minimal environmental impact, the company has grown over the years while continuing to evolve its products to reflect the market and customers’ needs.
To deal with its operations, Tonzon was using several solutions like Microsoft Excel and Word, a website and e-Commerce platform builder, a lead manager program, etc. Leading to a lack of efficiency and overview, this caused non-streamlined processes, and uncertainties around the stock, the warehouse status and the delivery forecasts. The team was relying too much on manual entries, and wasting time in between workflows.
Aware that it was not optimal to keep running things with disparate tools, Tonzon proceeded with a software market research in order to find the solution able to give them the boost they were looking for. That’s when the team met erp|open, an implementation partner that introduced Odoo’s company management system, a solution they had already received a strong recommendation for.
Tonzon’s team was seduced by many benefits Odoo brings to the table, such as:
Intuitive nature: Odoo’s team wants to make things simpler for businesses, and it can be observed through the intuitive interface that is easy to use and master by the staff.
Ease of implementation: With the valuable help of Odoo’s Silver implementation partner, erp|open, Odoo’s system can be configured in no time, with plenty of advice as a bonus.
Great scalability: You can add modules and adjust the software as the needs evolve. There’s no need to implement every single application right away - you can simply be up and running with the main features you need, and keep implementing the rest progressively.
Implementation process conducted step by step with erp|open
The very first step was for erp|open to carefully analyze the needs of Tonzon, and the pain points that were challenging for the team. From there, a tailor-made plan was put in place by the implementation partner to move forward step by step, in a well-thought manner.
Within a year, from the first meeting in May 2022 and the launch of the new solution in July 2023, every module needed has been configured and refined to meet Tonzon’s expectations.
If at first, the employees were a bit reluctant to switch to a new management system, this feeling quickly shifted as the tool was implemented. People received training, recognized the value behind the new software and became more and more enthusiastic.
Today, Tonzon’s team is still actively expanding the ERP platform step by step, adding applications and planning to continue doing so, with modules like Quality, Helpdesk, etc.
We personally appreciate the fact that we can add Odoo’s functionalities when we are ready for it, rather than having to implement everything at once.” - Arwen Willemsen - Responsible for Marketing and ICT at Tonzon
Making the most of valuable insights to further grow the business
First and foremost, Tonzon makes the most of the insights Odoo provides through its platform. Indeed, this solution gives data on current orders, outstanding quotes, and much more, while offering a clear and comprehensive overview on everything happening within the business.
Having a streamlined tool on hand truly helps understanding how operations are going, how much time they take, and how efficient they are. Monitoring the business cleverly allows for smarter- and better-informed decisions, for instance about business processes that needed to be twisted a bit.
Everyone at Tonzon is thrilled with the fact that there’s no need to juggle tools anymore, as everything is now centralized within the same platform - saving time and improving efficiency. Operations and workflows are less hectic today than they were in the past, as they are dealt with more easily, with smoother processes, enhanced communication and increased peace of mind.
Saving a lot of time and gaining valuable insights on the business has made room to plan for the future and growth of the company.
