Capture HK
Company Name: Capture HK
Country: Hong Kong
Industry: IT/Technology
Services: Media Digitization
Capture HK is dedicated to providing the best media digitalization services. Established in 1999 in Silicon Valley, the company has helped over 12 million customers for the past two decades to digitize photos and home videos to preserve their treasured memories with family and friends forever.
The company knew it needed to upgrade its dated website and business model before launching in Hong Kong in 2022. Appreciated for its scalability and agile implementation, Odoo ticked all the boxes off Capture HK's checklist for an apt business management software.
As a start-up, Capture HK found that building up an ERP from scratch would not be feasible. Using Odoo's scalability to its advantage, the service provider started with the Manufacturing, Inventory, and Accounting modules, all fully integrated into its website designed by Odoo's web designers, to keep tabs on the media they received from clients. As the business grows and welcomes more customers, the company personalizes its Odoo dashboard further with the addition of our Website & eCommerce, CRM, Sales, and Barcode apps.
Refining its workflow with the help of Odoo enables Capture HK to smoothly grow its team of 2 into 20 in just a year's time. With every order taken on Capture's website, all necessary data is now automatically shared to create an order at the back-end on the Sales app, while the Barcode app generates unique serial codes to organize the media from the clients to facilitate easy tracking on the Manufacturing and Inventory modules before they get delivered. All the while operations and tech teams hand-process the media, Capture HK's customer service team makes use of Odoo CRM to update customers on the order status, fostering better customer communication to build comfort and trust.
Centralizing all data on one platform is certainly also benefiting the managers immensely. Odoo's Sales module provides a clear overview of instant business analytics that allows managers to check up on the performance and make timely business decisions.
A successful case itself, Capture HK recommends Odoo to all start-ups looking to get into business and scale up quickly! Get a free quote from us today.
Capture HK
