Hi All:

I have a problem in installing the Forum Module in Odoo 11 CE, an error throw up as stated below, what is the problem? how can I install the Forum Module?

Information about the installation:

• Windows 10 64x

• Odoo 11 Community Edition - Windows Edition

• All of other Modules are successfully installed.

• 
  

Thanks in advance

The error is :

Error:

Odoo Server Error

Traceback (most recent call last):

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 741, in parse

    self._tags[rec.tag](rec, de, mode=mode)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 651, in _tag_record

    id = self.env(context=rec_context)['ir.model.data']._update(rec_model, self.module, res, rec_id or False, not self.isnoupdate(data_node), noupdate=self.isnoupdate(data_node), mode=self.mode)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\base\ir\ir_model.py", line 1467, in _update

    record = record.create(values)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\website_forum\models\forum.py", line 154, in create

    return super(Forum, self.with_context(mail_create_nolog=True, mail_create_nosubscribe=True)).create(values)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\mail\models\mail_thread.py", line 231, in create

    thread = super(MailThread, self).create(values)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 3258, in create

    vals = self._add_missing_default_values(vals)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 1532, in _add_missing_default_values

    defaults = self.default_get(list(missing_defaults))

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 1013, in default_get

    defaults[name] = field.default(self)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\website_forum\models\forum.py", line 43, in _get_default_faq

    return f.read()

  File "C:\Program Files (x86)\Odoo 11.0\python\lib\encodings\cp1252.py", line 23, in decode

    return codecs.charmap_decode(input,self.errors,decoding_table)[0]

UnicodeDecodeError: 'charmap' codec can't decode byte 0x9d in position 1397: character maps to <undefined>

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 646, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 307, in _handle_exception

    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\pycompat.py", line 86, in reraise

    raise value

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 683, in dispatch

    result = self._call_function(**self.params)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 339, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\service\model.py", line 97, in wrapper

    return f(dbname, *args, **kwargs)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 332, in checked_call

    result = self.endpoint(*a, **kw)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 927, in __call__

    return self.method(*args, **kw)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 512, in response_wrap

    response = f(*args, **kw)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\web\controllers\main.py", line 920, in call_button

    action = self._call_kw(model, method, args, {})

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\web\controllers\main.py", line 908, in _call_kw

    return call_kw(request.env[model], method, args, kwargs)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\api.py", line 689, in call_kw

    return call_kw_multi(method, model, args, kwargs)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\api.py", line 680, in call_kw_multi

    result = method(recs, *args, **kwargs)

  File "<decorator-gen-39>", line 2, in button_immediate_install

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\base\module\module.py", line 70, in check_and_log

    return method(self, *args, **kwargs)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\base\module\module.py", line 437, in button_immediate_install

    return self._button_immediate_function(type(self).button_install)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\base\module\module.py", line 530, in _button_immediate_function

    modules.registry.Registry.new(self._cr.dbname, update_module=True)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\modules\registry.py", line 84, in new

    odoo.modules.load_modules(registry._db, force_demo, status, update_module)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\modules\loading.py", line 343, in load_modules

    loaded_modules, update_module)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\modules\loading.py", line 242, in load_marked_modules

    loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules, perform_checks=perform_checks)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\modules\loading.py", line 156, in load_module_graph

    _load_data(cr, module_name, idref, mode, kind='data')

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\modules\loading.py", line 94, in _load_data

    tools.convert_file(cr, module_name, filename, idref, mode, noupdate, kind, report)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 788, in convert_file

    convert_xml_import(cr, module, fp, idref, mode, noupdate, report)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 849, in convert_xml_import

    obj.parse(doc.getroot(), mode=mode)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 738, in parse

    self.parse(rec, mode)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 748, in parse

    exc_info[2]

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\pycompat.py", line 85, in reraise

    raise value.with_traceback(tb)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 741, in parse

    self._tags[rec.tag](rec, de, mode=mode)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\convert.py", line 651, in _tag_record

    id = self.env(context=rec_context)['ir.model.data']._update(rec_model, self.module, res, rec_id or False, not self.isnoupdate(data_node), noupdate=self.isnoupdate(data_node), mode=self.mode)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\base\ir\ir_model.py", line 1467, in _update

    record = record.create(values)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\website_forum\models\forum.py", line 154, in create

    return super(Forum, self.with_context(mail_create_nolog=True, mail_create_nosubscribe=True)).create(values)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\mail\models\mail_thread.py", line 231, in create

    thread = super(MailThread, self).create(values)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 3258, in create

    vals = self._add_missing_default_values(vals)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 1532, in _add_missing_default_values

    defaults = self.default_get(list(missing_defaults))

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 1013, in default_get

    defaults[name] = field.default(self)

  File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\website_forum\models\forum.py", line 43, in _get_default_faq

    return f.read()

  File "C:\Program Files (x86)\Odoo 11.0\python\lib\encodings\cp1252.py", line 23, in decode

    return codecs.charmap_decode(input,self.errors,decoding_table)[0]

odoo.tools.convert.ParseError: "charmap

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1397 1398 character maps to <undefined>" while parsing file:/c:/program files (x86)/odoo 11.0/server/odoo/addons/website_forum/data/forum_data.xml:4, near

<record id="forum_help" model="forum.forum">

            <field name="name">Help</field>

        </record>