Hi everyone, I have an issue with one of my journals. The amounts in the general ledger and dashboard view don't match. I noticed an error in the transactions, but I can't figure out where it's coming from. odoo v17
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Hello,
This usually happens when there is a mismatch between journal entries affecting the dashboard totals and what is being considered in the General Ledger report.
For Odoo v17, I would suggest checking:
- Posted vs Draft entries
- Date filters and reporting periods
- Journal entry reconciliation status
- Incorrect or duplicated transactions
- Entries linked to the wrong journal/account
Also compare the journal items directly against the General Ledger for the same date range to identify the specific transaction causing the difference.
Hope this works for you! If you need any help implementing this or want a more optimized approach, feel free to reach out for further discussion.
Regards,
Zehntech Technologies Inc.
Hi,
A difference between the Journal Dashboard balance and the General Ledger in Odoo 17 usually indicates that the journal configuration or reconciliation status is inconsistent.
Start by checking the following:
- Compare the journal's default account (bank, cash, or suspense account) with the account used in the General Ledger. The dashboard balance is calculated from the journal's linked accounts, while the General Ledger reflects all posted entries on a specific account.
- Review whether there are any draft journal entries or unposted bank statements, as these may affect one view but not the other.
- Check for unreconciled transactions or entries posted directly to the journal's account outside the normal workflow.
- Verify that no manual journal entries were posted to the journal's outstanding receipts, outstanding payments, or suspense accounts.
- Ensure the same date range and company are selected in both views.
You can investigate further by opening the journal and using Accounting → Reporting → General Ledger filtered on the journal's accounts, then compare the transactions with Accounting → Configuration → Journals and the journal dashboard.
If you recently identified an incorrect transaction, trace its source document (invoice, payment, bank statement, or manual journal entry) to determine how it affected the account. The discrepancy is often caused by a manual entry, an unreconciled bank transaction, or a payment posted to the wrong account.
Hope it helps
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