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Opening Keynote - Unveiling Odoo 19
Fabien PinckaersBiten
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Keynote - Industries
Fabien PinckaersBiten
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Odoo AI in support operations: Predict, prioritize and solve
André PirovanoBiten
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3 steps to fill your pipeline: Systematic outbound for Odoo Partners
Sarah WagonBiten
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Ask a Human: from tickets to live support!
Aurore LesageBiten
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Odoo Sales & Purchase: The improved catalog feature
Arthur GeheniauBiten
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From raw data to insight: hands-on guide to Graphs in Odoo Spreadsheet
Marco SoldariniBiten
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Ask me anything with Fabien (CEO)
Fabien PinckaersBiten
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Why Odoo implementation methodology is a success?
Clara RichouxBiten
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How do Odoo Business Analysts implement Odoo... with Odoo?
Céline Da Mota De Lemos PantojaBiten
Video Yükleniyor...
Helpdesk: After sales features
Services
Helpdesk
Yer: Auditorium 500
@
19.09.2025 17:30
-
19.09.2025 18:00
(Europe/Brussels)
(30 dakika)
Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.
Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.