I configure my incoming mail server(IMAP) and my outgoing server(SMTP) with a gmail account.
Outgoing is ok, I can send email, oders, etc.
Then, if I receive a reply from my mail(outgoing), I got it in ODOO Inbox.
The problem is that when someone send me an email directly to my admin email adress, I got an error:
| openerp.addons.fetchmail.fetchmail: Failed to process mail from imap server gmail in. Traceback (most recent call last): File "/odoo/odoo-server/addons/fetchmail/fetchmail.py", line 194, in fetch_mail context=context) File "/odoo/odoo-server/openerp/api.py", line 232, in wrapper return old_api(self, *args, **kwargs) File "/odoo/odoo-server/openerp/api.py", line 327, in old_api result = method(recs, *args, **kwargs) File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 1175, in message_process routes = self.message_route(msg_txt, msg, model, thread_id, custom_values) File "/odoo/odoo-server/openerp/api.py", line 230, in wrapper return new_api(self, *args, **kwargs) File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 1065, in message_route update_author=True, assert_model=True) File "/odoo/odoo-server/openerp/api.py", line 230, in wrapper return new_api(self, *args, **kwargs) File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 816, in message_route_verify raise ValueError('Routing: posting a message without model should be with a parent_id (private mesage).') ValueError: Routing: posting a message without model should be with a parent_id (private mesage). |
I tried this solution (https://accounts.odoo.com/fr_FR/forum/help-1/question/valueerror-routing-posting-a-message-without-model-should-be-with-a-parent-id-private-mesage-77116), but I think it's not compatible with ODOO V9, because I always got a Warning:
| openerp.modules.loading: invalid module names, ignored: s2ubasev8 |
So, I wondering, if it's possible to receive an email in ODOO when it's not a reply (Imagine that a vendor want to send me a new catalog...).
I already tried outlook.fr email, but same problem.
