Join International ltd Pripravljeno

Folk Maritime is creating new trade lanes and delivering end-to-end shipping solutions, connecting key transshipment routes in the Arabian Gulf, Red Sea, and beyond, by delivering cost-effective and efficient logistics services that will drive transformational trade growth.

The word “Folk” in Arabic evokes a deep maritime legacy, symbolizing a large sea vessel traditionally used for transporting cargo and conducting trade voyages, embodying strength, forward movement, and clear purpose, qualities central to our company's vision. Our visual identity draws inspiration from traditional Najdi geometric patterns and maritime signal flags, blending cultural authenticity with themes of communication, navigation, and purposeful progress.

JOIN Solutions successfully delivered a tailored Odoo implementation that went beyond standard configuration to meet the client’s unique operational needs. The project included advanced custom development, most notably a fully customized Customer Success Management (CSM) module to enhance customer lifecycle tracking and engagement. In addition, we implemented significant website and customer portal enhancements, enabling users to interact more dynamically with the system, including the ability to edit their Sales Orders and access real-time information. Across Helpdesk, CRM, and Sales, we introduced new computed fields and improved workflows to provide deeper insights, better tracking, and enhanced decision-making capabilities, along with integration of third-party landing pages to automatically reflect and generate Leads within the system.

On the HR and operations side, we developed customized validation rules for specific leave types within Time Off, as well as automated payroll batch (payslip) generation and approval workflows for contract changes to ensure governance and compliance. We also implemented automatic document mapping, linking key Sales data fields directly to the Documents module for structured document management and traceability. Furthermore, we deployed a wide range of automation rules to streamline business processes, including automatic reminders, system-triggered actions, and follow-up emails. These enhancements significantly reduced manual effort, improved operational efficiency, and elevated the overall user experience, positioning the client for scalable growth and stronger customer engagement.