Hi everyone,

I’m currently working with Oracle E-Business Suite Release 12 (OE12+) and exploring options to set up a Customer Portal for our users. I have a question about the requirements:

Is the Website Module (such as Oracle iStore or a similar web module) mandatory to implement a Customer Portal in OE12+?

Specifically:

• Can the Customer Portal functionality be enabled without a dedicated website module?
• Are there any alternate ways to provide customers with access to order status, invoices, or service requests without the website module?
• What are the best practices or recommended modules/plugins for setting up a customer-facing portal in OE12+?
• Any experiences or tips on licensing or configuration related to this?

Thanks in advance for your help!

Hello Hamish, 

You don't need to install Website module. 

Just click on Preview button to view invoice. 

Hello Hamish, 

You don't need to install Website module. 

Just click on Preview button to view invoice. 

https://prnt.sc/rg99v3

Thanks

Anisha Bahukhandi