Earned 5,000+ XP, but couldn’t claim the free Odoo mug—no delivery option available, and after a while the reward page disappeared.
Această întrebare a fost marcată
Întrebarea a fost închisă pentru motivul: not enough information given to provide help
de Chris TRINGHAM pe 01.06.2026 01:29:48
de Chris TRINGHAM pe 01.06.2026 01:29:48
1
Răspunde
1672
Vizualizări
It looks like the issue is not with the XP or the reward itself, because the mug still appears in the cart. The problem seems to be with the delivery method.
On the checkout page, Odoo shows “The delivery method is not available for this order,” which usually means that there is no shipping method available for my delivery address/country for this reward item.
So the reward may be claimable, but Odoo is unable to ship it to my location. This could be due to country restrictions, unavailable carrier configuration, stock limitations, or the reward campaign being expired/removed.
I think Odoo support needs to check whether the free mug reward can be shipped to my country and whether a valid delivery method is configured for this order.
Îți place discuția? Nu doar citi, alătură-te!
Creează-ți un cont astăzi pentru a beneficia de funcții exclusive și a interacționa cu minunata noastră comunitate!
Înscrie-te| Postări similare | Răspunsuri | Vizualizări | Activitate | |
|---|---|---|---|---|
|
0
apr. 26
|
2 | ||
|
1
mar. 26
|
1363 | ||
|
0
dec. 25
|
9 | ||
|
3
dec. 25
|
4577 | ||
|
0
nov. 25
|
1400 |
For me, on the checkout page, it's showing "The delivery method is not available for this order." But still in the cart, I can see my reward.