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Keynote - Industries
Fabien PinckaersConcluído
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Opening Keynote - Unveiling Odoo 19
Fabien PinckaersConcluído
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Odoo AI in support operations: Predict, prioritize and solve
André PirovanoConcluído
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Supply Chain Audits, a service to help you scale for success
Antoine LemaigreConcluído
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What's new in Knowledge?
Luc NailisConcluído
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3 steps to fill your pipeline: Systematic outbound for Odoo Partners
Sarah WagonConcluído
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From website click to service kick: How to optimize the sales of your services via the website
Héloïse LimaugeConcluído
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Why are planning and budgeting in project implementation so important?
Brice Van den MeersscheConcluído
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How do Odoo Business Analysts implement Odoo... with Odoo?
Céline Da Mota De Lemos PantojaConcluído
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Ask me anything with Fabien (CEO)
Fabien PinckaersConcluído
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Helpdesk: After sales features
Services
Helpdesk
Local: Auditorium 500
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19/09/2025 17:30
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19/09/2025 18:00
(Europe/Brussels)
(30 minutos)
Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.
Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.