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  • Odoo Experience 2025
  • Introdução
  • Expositores
  • Obtenha um estande
  • informação
  • Palestras
  • Keynote - Industries
    Fabien Pinckaers
    Concluído
  • Opening Keynote - Unveiling Odoo 19
    Fabien Pinckaers
    Concluído
  • Odoo AI in support operations: Predict, prioritize and solve
    André Pirovano
    Concluído
  • Supply Chain Audits, a service to help you scale for success
    Antoine Lemaigre
    Concluído
  • What's new in Knowledge?
    Luc Nailis
    Concluído
  • 3 steps to fill your pipeline: Systematic outbound for Odoo Partners
    Sarah Wagon
    Concluído
  • From website click to service kick: How to optimize the sales of your services via the website
    Héloïse Limauge
    Concluído
  • Why are planning and budgeting in project implementation so important?
    Brice Van den Meerssche
    Concluído
  • How do Odoo Business Analysts implement Odoo... with Odoo?
    Céline Da Mota De Lemos Pantoja
    Concluído
  • Ask me anything with Fabien (CEO)
    Fabien Pinckaers
    Concluído
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Helpdesk: After sales features
Services Helpdesk
Local: Auditorium 500 - 19/09/2025 17:30 - 19/09/2025 18:00 (Europe/Brussels) (30 minutos)
Helpdesk: After sales features
Richard Shall (rsh)
Business Analyst Manager emOdoo
http://odoo.com
Richard Shall (rsh)
Business Analyst Manager emOdoo
http://odoo.com

Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.


Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.
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US: North America (USD) (2026)

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