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ecommerce and taxes

ecommerce

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Wombat, Wombat

Hi Gurus

I am helping someone set up their ecommerce platform and need some guidance on how to manage taxes. In Australia, we need to charge GST on all sales however, if the purchaser is outside of AU, then we don't charge GST.

I messed about with pricelists etc. however I cannot see a way of having the GST included for only domestic customers.

Any suggestions??

thanks in advance.

Cybrosys Techno Solutions Pvt.Ltd

Najlepsza odpowiedź

Hi,

Use Fiscal Positions

Fiscal Positions are Odoo's built-in way to handle different tax rules based on customer location.

Step 1: Set Up Your GST Tax

Go to: Accounting → Configuration → Taxes

Click Create

Name: GST 10%

Tax Type: Sales

Tax Computation: Percentage of Price

Amount: 10%

Tax Scope: Services and Goods (or based on what you sell)

Save

Step 2: Create Fiscal Positions

A) Domestic (Australia) - WITH GST

Go to: Accounting → Configuration → Fiscal Positions

Click Create

Name: Australia (Domestic)

Detect Automatically: Check this

Country: Australia

Tax Mapping Tab:

Leave empty (this means use default taxes on products)

Save

B) International - NO GST

Create new Fiscal Position:

Name: Export / International (GST Free)

Detect Automatically: Check this

Country Group: International (or leave empty to apply to all non-AU countries)

OR for specific countries: Create separate positions for each country

Tax Mapping Tab (THIS IS KEY):

Click "New".

Tax to Apply: Configure a "0% Export" tax

Fiscal position: Export / International (GST Free)

Tax to replace: Select GST

This mapping says: "When GST would normally apply, apply nothing instead"

Save

Step 3: Set Default Tax on Products

Go to your products:

Sales → Products → Products

For each product:

Open the product

Go to General Information tab

Customer Taxes: Select GST 10%

Save

Now all products have GST by default.

This setup will automatically charge GST to Australian customers but not to international customers

Note: These setup steps may change based on the Odoo version; this is specific to Odoo 19 Enterprise.

Hope it helps

Wombat, Wombat

Autor

Awesome. Thank you!

All i really needed on both was to: Detect Automatically: Check this

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