A renowned dental laboratory in Buffalo, NY, serving clinics across the US and Canada, embarked on a journey to modernize its operations. Founded in 1984, the company aimed to enhance data visibility, streamline product forecasting, and increase technician efficiency by integrating advanced technologies into its workflow. Their primary objective was to close the gap between lab and practice, ensuring seamless operations and superior quality products at fair prices.

The dental lab encountered several critical challenges, including limited data visibility, manual processes, and inefficient capacity planning. To address these issues comprehensively, Brainvire’s experts with Odoo’s tech solutions implemented a multi-stage manufacturing process with rigorous QA standards and detailed user effort calculations. Brainvire’s integration of EasyRx with Odoo enabled seamless management of all activities within a unified system. Additionally, integrations with shipping partners were integrated seamlessly into the workflow. Our process commenced with case creation, triggering customer sales orders in Odoo, followed by dynamic product and BOM creation. Capacity planning was refined based on precise shipping dates and production capacities. We helped the technicians leveraged Odoo’s kiosk mode for streamlined work order management, ensuring operational efficiency while maintaining HIPAA compliance to safeguard patient data.

Our Odoo integration yielded substantial improvements in operational efficiency and reduction in manual efforts. Automated processes led to a remarkable 1.5x increase in productivity and a corresponding 1.5x decrease in operational costs. The centralized system significantly enhanced technician efficiency and data accuracy, culminating in a notable 2x enhancement in customer user experience facilitated through the portal. Overall, the implementation streamlined operations, optimized resource allocation, and positioned the dental lab for scalable growth in the competitive dental industry.