I submitted a free domain request and got the confirmation email on May 5. It is now May 18 and I have not received anything else. Does it usually take this long or should I contact Odoo?
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Yes it can take this long, sometimes longer.
We review all requests manually and get hundreds of requests each month.
Part of the text in the email sent to you:
We manually review each request to make sure that the website complies with our cloud platform use policy (https://www.odoo.com/acceptable-use) and domain name registration guidelines.
This process may take some time due to the success of our free offer. We thank you in advance for your patience.
Hello Bob,
It usually doesn't take that much time. I think you should contact Odoo for updates regarding this.
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Can someone please respond
Free domain where you requested? Are you trying Odoo.sh custom domains?