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odoo 18.3
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Jean-Sebastien Dupuis

In Odoo 18.3 (Saas), there's a new setting to create a product feed for Google Merchant Center (GMC). It is under the Website settings, SEO section. I have enabled the option which creates a URL such as https://www.websitenamehere/gmc.xml

I have added this URL in GMC as a product data source. After trying to fetch data, Google responds with this error: "Authentication failed. Download failed due to authentication error. Please check username and password in your feed configuration and try again."

Anyone knows which username and password needs to be configured? The official Odoo documentation hasn't been updated yet and there's nothing about setting up GMC feed.

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Ray Carnes (ray)

Did you see the draft documentation at https://github.com/odoo/documentation/pull/13957 - it might be easier to review it by logging into https://runbot.odoo.com/runbot/r-d-1?search=saas-18.3-ecommerce-google-merchant-center-lman (click the arrow pointing to the door icon) and then search for GMC

Ray Carnes (ray)

If you can't work it out, contact Odoo Support at odoo.com/help

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Jean-Sebastien Dupuis
Autorius Best Answer

Got a reply from Odoo's support team: "The problem you're encountering is due to a bug in Odoo that's currently affecting the GMC's usability. Our bugfix team is aware of it and is working on a fix. I'll let you know as soon as I have news about its deployment." So just need to wait it seems.

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