Configuring email: Google works. Office 365 doesn't. SMTPDataError: 550 5.7.60 SMTP; Client does not have permissions to send as this sender

Question

I am trying to configure the outgoing mail server. I tried google and it works fine but with outlook.office365.com it doesn’t work. The connection test is successful but when I send a message to a client, in mail setting I see that it was failed and I get this error message:
Mail Delivery Failed
Mail delivery failed via SMTP server 'smtp.office365.com'.
SMTPDataError: 550
5.7.60 SMTP; Client does not have permissions to send as this sender
I tried None, TLS and SSL, different port numbers (25, 4

Oleg Kuryan · Accepted Answer

Hi Guys,
I have prepared a guide on how to integrate the Odoo ERP with Office 365 mail server ( https://ventor.tech/guides/how-to-configure-emails-to-work-with-office-365-and-odoo/ ). It has been verified on many customers already, and all screenshots are from latest Odoo (11 at the moment of writing) and latest version of Office 365.
At a glance what you should be done:
- Configure Outgoing mail Server in Office 365 as Relay Server
- Configure Catchall Email in Office 365
- Install Odoo module

Ariel Rodgers · Answer

I have had this exact same error on ODOO 9.0 since my company switched our email servers to Office 365.
We did the setup as per all above instructions and kept getting the 5.7.60 SMTP; Client does not have permissions to send as this sender error.
Tried setting up the exchange connector and direct relay to no avail.  On investigation it seems that the default mail address configured in ODOO works fine if it it the actual sender address.  When i looked at the queued failed emails i noticed that e

ebarrientos@compumatgt.com · Answer

Greetings

I am facing a lot of problems while configuring this outlook connector, I was able to complete with outbound and now my pain is with inbound mails, please explain me how to fix the problem

I am getting an error fetchmail.server doesnt have an attribute please extend your support.

Daniel Meili · Answer

Is there an update on this ?

Vishal Mehra · Answer

Here is how I solved the problem with Office 365:
1. Setup a mailbox erp@domain.com in Office 365
2. Setup a Security Group in Office 365 postmaster-odoo@domain.com --> Add users to this group and give erp@domain.com send as privs to the account.
3. Add mail.bounce.alias as erp
4. Add mail.catchall.domain as domain.com
5. I also added the other users in Office 365 Send As privs to erp@domain.com
6. Enabled debug mode to see what's going on by doing the following:
logfile = /var/log/odoo/odoo-ser

Yannick Belot · Answer

I have the same problem Hamid! How did you solve it? Did you change your SMTP email provider?

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