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Opening Keynote - Unveiling Odoo 19
Fabien PinckaersCompletata
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Keynote - Industries
Fabien PinckaersCompletata
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Odoo AI in support operations: Predict, prioritize and solve
André PirovanoCompletata
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From raw data to insight: hands-on guide to Graphs in Odoo Spreadsheet
Marco SoldariniCompletata
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What's new in Dashboard and Spreadsheet?
François GilletCompletata
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Why Odoo implementation methodology is a success?
Clara RichouxCompletata
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Ask a Human: from tickets to live support!
Aurore LesageCompletata
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3 steps to fill your pipeline: Systematic outbound for Odoo Partners
Sarah WagonCompletata
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Ask me anything with Fabien (CEO)
Fabien PinckaersCompletata
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Why are planning and budgeting in project implementation so important?
Brice Van den MeersscheCompletata
Caricamento video...
Helpdesk: After sales features
Services
Helpdesk
Luogo: Auditorium 500
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19/09/25, 17:30
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19/09/25, 18:00
(Europe/Brussels)
(30 minuti)
Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.
Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.