Hi Mallika,

Try to upgrade the module trought CLI(through backend)

Hope this helps.

Hi,

If you're unable to access the UI (due to a 500 error) and can't use the CLI to upgrade your module on Odoo.sh, one effective workaround is to create a minimal custom module that defines your new field and sets it to auto-install. This ensures it gets automatically installed without manual upgrades.

Here’s how you do it:

    Create a new module, for example: user_clerk_field

    Add the following __manifest__.py:

{

    'name': 'User Clerk Field',

    'version': '1.0',

    'depends': ['base'],

    'author': 'Your Name',

    'installable': True,

    'auto_install': True,  # <-- This makes it install automatically

}

Inside the module folder, add a models/ directory with an __init__.py and res_users.py file:

models/__init__.py:

from . import res_users

models/res_users.py:

from odoo import models, fields

class ResUsers(models.Model):

    _inherit = 'res.users'

    clerk_id = fields.Char(string="Clerk User ID", index=True)

Once you push this module to Odoo.sh, it will install automatically due to auto_install=True, and your new field will be created without needing to manually upgrade via UI or CLI.

This approach is safe, reliable, and avoids crashes caused by views referencing a field that hasn't been created yet.

Hope it helps.