Hi Sadi,

You first need to configure whatsapp properly so that you can send messages out of Odoo and also receive some feedback. This can be quite challenging.

But once this is done, you create all the messages you want as message templates. Then you can use marketing automation to send thousands of messages and automate the answers. It is not the most comfortable, but it is included in Odoo so you only have one single source for that.

You have social marketing, if you want to regularily publish on facebook, whatsapp and instagram.

Good Luck

Eva P.

You could just straight up head to your preferred BSP and apply for access.

Or you could get a third-party app like Gallabox, It pretty much does everything you want - from automating messages to creating campaigns.