Skip to Content
This question has been flagged
CRM
1 Reply
4672 डेटा देखने का तरीका
अवतार
Amba Branding, Shaun Voges

Hey Guys 


The CRM is marking all my emails as read in my Gmail. I would like it to only take a copy and not mark them all as read. Can anyone assist me with this please?

I currently have the incoming server setup as IMAP. 



अवतार
खारिज करें
अवतार
vijay kushwaha
Best Answer

Go to: Settings ‣ Discuss ‣ Incoming Mail Servers.

Edit the IMAP Server Configuration.

Uncheck the option "Mark Emails as Read" (if available).

Alternatively, change the IMAP folder to a dedicated one (e.g., "CRM-Leads") to keep the Inbox untouched.

Save and Test the Connection.

अवतार
खारिज करें
Related Posts Replies डेटा देखने का तरीका ऐक्टिविटी
How Can CRM and Field Service Management Work Together to Improve Customer Experience?
CRM
अवतार
अवतार
अवतार
2
मई 26
4929
send offer template by e-mail
CRM
अवतार
अवतार
अवतार
2
अप्रैल 25
5074
Images on Email did not open on destiny
CRM
अवतार
अवतार
1
मार्च 25
4667
Export data
CRM
अवतार
अवतार
1
फ़र॰ 25
9195
‘Snooze’ button in CRM? Solved
CRM
अवतार
अवतार
1
जन॰ 26
6370