Hey Guys
The CRM is marking all my emails as read in my Gmail. I would like it to only take a copy and not mark them all as read. Can anyone assist me with this please?
I currently have the incoming server setup as IMAP.
Hey Guys
The CRM is marking all my emails as read in my Gmail. I would like it to only take a copy and not mark them all as read. Can anyone assist me with this please?
I currently have the incoming server setup as IMAP.
Go to: Settings ‣ Discuss ‣ Incoming Mail Servers.
Edit the IMAP Server Configuration.
Uncheck the option "Mark Emails as Read" (if available).
Alternatively, change the IMAP folder to a dedicated one (e.g., "CRM-Leads") to keep the Inbox untouched.
Save and Test the Connection.
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.