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  1. Sales
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How to Create and Send Customer Invoices in Odoo

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Invoicing
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Damon29

Hi everyone,

I’m currently learning Odoo and trying to understand the best workflow for creating and sending customer invoices. I’ve explored the Accounting/Invoicing module a bit, but I’d really like to hear how experienced users handle this process in real business scenarios.

A few questions I’m curious about:

  • What’s the easiest way to create invoices in Odoo?
  • Do you create invoices manually or from Sales Orders?
  • How do you send invoices to customers automatically?
  • Are there any recommended settings for email templates or payment terms?
  • What’s the best way to track unpaid invoices?
  • Any tips to avoid common invoicing mistakes?

I’d also appreciate advice on:

  • Batch invoicing
  • PDF customization
  • Customer payment follow-ups
  • Automation features you personally use

If you have any useful tutorials, workflows, or best practices, please share them. I’m sure it would help other beginners too.

Thanks in advance!

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer
Hi,

In Odoo, the easiest and most efficient way to create customer invoices is usually through Sales Orders rather than creating them manually. A common workflow is to create a quotation, confirm it as a Sales Order, and then generate the invoice directly from that order. This automatically fills in customer details, products, prices, and taxes, reducing errors and saving time. Once the invoice is validated, Odoo can automatically send it to the customer using email templates that include important information such as the invoice number, due date, and payment instructions. To manage payments effectively, set up clear payment terms (such as Net 30) and use Odoo’s automated follow-up reminders to notify customers before and after due dates. Unpaid invoices can be tracked through invoice statuses and the Aged Receivable Report, which helps identify overdue payments. For businesses that invoice many customers, batch invoicing and recurring invoices can significantly reduce manual work. Customizing invoice PDFs with company branding and payment details also creates a more professional appearance. Overall, using automation features like automatic invoice creation, email delivery, payment reminders, and bank reconciliation can make the invoicing process faster, more accurate, and easier to manage.

Hope it helps

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