Whenever I register a payment as partial, the invoice automatically becomes marked as fully paid. I tested this with multiple customers, but the result is always the same — the invoice never stays in a partial payment state.
Could someone please list all the possible reasons or configurations that might cause this behaviour?
Hi Uday,
In Odoo, an invoice is marked Paid when the residual amount becomes zero. If a partial payment closes the invoice, check the following:
Payment Difference = “Mark as Fully Paid”
This writes off the remaining balance automatically.
Write-off account applied
A write-off (manual or journal default) clears the residual.
Rounding/currency precision
Small differences can result in full reconciliation.
Existing credit or payment
Odoo may auto-reconcile with earlier credits.
Journal configuration or custom modules
Auto write-off or reconciliation logic may be enabled.
Check the invoice journal items — if residual is zero or a write-off line exists, this explains the behavior.
Regards,
Zehntech Technologies Inc.
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Can you please attach the screenshot for that? I've tested the same, invoice goes into PARTIAL stage..
Actually, I tested creating a partial payment on another customer invoice as well (just for testing), and the same thing happened there too — the invoice is still being marked as fully paid instead of partial