If the invoice is “sent via Peppol” but no vendor bill appears, it usually means the receiver isn’t picking it up, not that it wasn’t sent. In your place I’d first reopen the invoice, confirm the Peppol status is truly Delivered/Done, and check the Peppol log for any subtle rejection.

Then, on the receiving company, I’d verify the Peppol endpoint on the vendor/contact and run “Fetch from Peppol” on the purchase journal; if it only shows up after that, your cron is the culprit.

Hi,

If the invoice is marked as sent but not received, the issue is usually not on the sending side but in delivery or reception handling.

A few things you can check:

1. Peppol Participant & Endpoint validation

Make sure the receiving company is correctly registered in the Peppol directory and the identifier (EAS/endpoint) matches exactly what is used in the invoice. Even small mismatches can prevent delivery.

2. Access Point / Network status

Sometimes the invoice is accepted locally but not actually delivered due to AP/network issues. Checking Peppol message status or transport logs is important here.

3. Odoo reception configuration

Ensure the receiving database is properly configured to receive documents (not just send). In some cases, inbound processing or cron jobs are not triggered.

4. Logs & message tracking

Check Odoo logs during sending and also look for any incoming message logs or failed imports on the receiver side.

5. Same-environment limitation (edge case)

If all databases are within the same infrastructure, sometimes routing via Peppol may not behave as expected without proper external resolution.

Since there are no visible errors, it’s likely a delivery or endpoint resolution issue rather than configuration basics.

I’ve seen similar cases where checking transport-level logs revealed the exact failure point — happy to help you debug this step-by-step

Hello,

Since the invoice is marked as sent without errors, the issue is likely on the receiving side configuration or processing rather than the sending side.

A few key things you may want to verify:

• Ensure the receiving company is properly configured to receive Peppol documents (not just registered)
• Check if incoming documents are being received but not automatically converted into vendor bills (review the Documents/Invoicing settings)
• Validate that the Peppol endpoint/participant ID used is correct and matches the receiving company
• Review Odoo logs or Peppol message status to confirm whether the document was actually delivered or rejected
• In some cases, invoices may require manual import/validation if auto-processing is not fully configured

This kind of issue is often related to message routing or document handling rather than transmission itself.

Hope this works for you! If you need any help implementing this or want a more optimized approach, feel free to reach out for further discussion

Regards,

Zehntech Technologies Inc.

santosh.sekwadia@zehntech.com