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odoo accounting v14 pos v15
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Importing addresses for companies

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contactsv17
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Alec

I tried importing billing address to companies in my contacts but it didn't seem to work. It executed, but it didn't add the new contact with address type invoice to the company. I used the external ID when I exported the companies and when I imported them back in with the billing address. I'm not sure if I'm missing something or what's going on.

Also, can you only import a single address in per contact? Wondering if it's possible to kill 2 birds with one stone and import shipping and billing at same time.

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Sujata
Best Answer

Hello  Alec, 

Following are the few thing you can make sure,

  1. The Billing Address Is Not Linked to the Company
    • When importing, the billing address must be a separate row and linked to the parent company using the external ID (or database ID) of the company.
  2. Missing Address Type (Type: Invoice)
    • The column "Type" (Field: type) must be set to "Invoice" for billing addresses.
    • Similarly, for a shipping address, you must set "Type" to "Delivery".
  3. The Address Is Overwriting Instead of Adding
    • If the imported address doesn’t have a unique "Name" or "External ID", Odoo may overwrite existing addresses instead of adding new ones.

Also, you can import both billing and shipping addresses for a contact (company or individual) in one go. Odoo allows multiple addresses per contact as long as they are structured correctly in the import file.

Example:

External IDNameParent ID (External ID)TypeStreetCityCountry

company_1

ABC Ltd.

address_1

Billing

company_1

Invoice

123 Bill St.

New York

US

address_2

Shipping

company_1

Delivery

456 Ship Ave.

New York

US

How the above Works:

  • The company itself (ABC Ltd.) is imported first.
  • Billing (Invoice) and Shipping (Delivery) addresses are added as separate contacts but linked to the company.
  • The "Parent ID" column ensures that Odoo assigns the addresses to the correct company.
  • Each address has a unique External ID (address_1, address_2) to avoid overwriting.

Also, avoid following mistakes while importing: 

  • Missing "Parent ID (External ID)" → The addresses won't link to the company.
  • Duplicate External IDs → Each address must have a unique External ID.
  • Not specifying "Type" → Odoo won’t categorize them as Billing or Shipping.

If this helps, please upvote the answer! 🚀 

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Alec
Author

Ah must be a separate row. That's the issue then. Thanks!

Sujata

You are welcome!

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