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odoo accounting v14 pos v15
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Automatic Receipt Printing in Odoo 17 Kiosk

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poskioskodoo17selforder
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user

Hi,
In odoo 17 i have created a custom receipts i need to print that while clicking on a button, it is downloading but not printed on the printer that connected to my PC, how do i solve that, i need to the receipts into my local printer at the same time am clicking on the button, how do i do that in Odoo 17?

setup() {    super.setup(...arguments);    this.printer = useService("printer");},

try { await this.printer.print(PaymentReceipt,
{ data: receiptData, });} catch (error) { console.error("❌ Printing failed:", error);}
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Codesphere Tech

Hello,
The reason it is downloading instead of printing is that the printHtml method (and the underlying print service) defaults to a browser download if it cannot find a hardware-linked destination.
So check the printer connected with system and verify that it support without IOT box.
Let me know if you need any help regarding this
Thanks

user
Author

I want to print this in using the USB printer, so how do i change the code? Currently this.printer.print is for network printers

Codesphere Tech

By default, if Odoo doesn't detect an IoT Box or a configured network printer, the browser falls back to downloading the PDF. So try to update code with window.print(). (temporary based)
If still not worked let me know
info@codespheretech.in
Thanks

user
Author

How do i code this instead of printer.print, which method i use, and also how do i disable the print popup option, i need to direct print from the kiosk of pos.

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Zehntech Technologies Inc.
Best Answer

Hello, 

In Odoo 17 POS, the printer.print() service is primarily designed for network printers or IoT-based printing, not direct USB printing from the browser.

What you're experiencing (download instead of direct print) happens because browsers restrict direct access to local USB printers for security reasons.

To achieve automatic printing on a USB printer, you have a few options:

  1. Use Odoo IoT Box (Recommended)
    Connect your USB printer to the IoT Box and configure it in POS — this enables seamless direct printing.
  2. Use POSBox/Proxy Printing
    Similar approach where the printer is exposed as a network printer.
  3. Custom Local Print Service (Advanced)
    You would need a local service (like a small desktop app) that listens for print requests and sends them to the USB printer.

Direct modification of this.printer.print() alone won’t solve this for USB printers.

Hope this works for you! If you need any help implementing this or want a more optimized approach, feel free to reach out for further discussion

Regards,

Zehntech Technologies Inc.

santosh.sekwadia@zehntech.com

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