Live Chat is more than just a support tool. It is a powerful way to connect with your visitors in real time. In this talk, Agustín will share tips and everyday examples on how to handle conversations efficiently using some of the app’s latest improvements, like message translation, the info side panel, the ongoing conversations dashboard, and conversation escalation. Whether you use Live Chat for customer support, lead generation, or chatbot flows, you’ll walk away with practical ideas to improve your live interactions.