Service Planning: Which App for Which Use Case?

Talks

Opening Keynote - Unveiling Odoo 19
Fabien Pinckaers
Done
Keynote - Industries
Fabien Pinckaers
Done
Improving Budget Accuracy and Cut Planning Time by 40% Using Odoo in Agriculture
Randhir Mayatra
Done
Virtual or physical: Your Odoo Expense card has arrived
Laura Bertrand
Done
Revolutionizing Mascot Manufacturing: Street Characters Gains 40% Productivity with Odoo ERP Integration
Chintan Shah
Done
Speeding up Fashion Supply Chains with Odoo: Enabling Collaboration on Purchase Order Changes via Supplier Portal
Diogo Heitor
Done
Revolutionizing Retail: How 3D Shelf Visualization and Odoo Integration Drive Unmatched Customer Satisfaction
Chirag Jogi
Done
WMS at scale: How MBS Logistics uses odoo to ship up to 35000 shipments per day
Lars
Done
iComply: A Smart Compliance Management Solution within Odoo Enterprise
bernard Collin
Done
Accounting: Equity management and cap tables
Fabrice Henrion
Done

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Location: Hall 7.E - 9/20/25, 4:00 PM - 9/20/25, 4:30 PM (Europe/Brussels) (30 minutes)

Sébastien Ost

Sebastien has been implementing Odoo solutions for over a decade. At inoïa, he and his team embrace a human-centered approach to amplify the positive impact of digital transformation. They integrate social values into every project, helping organizations evolve responsibly and prepare for the future.

He lately implemented Odoo in large adapted work companies, with specific requirements for service delivery.

Odoo offers a wide range of planning tools—Calendar, Appointments, Bookings, Planning, Field Service (FSM), Projects, and more. Choosing the right app for a specific use case isn’t always straightforward.
In this session, we’ll walk through concrete service delivery scenarios—like heating system maintenance or cleaning rounds—and show how we identified and prioritized the needs, selected the appropriate apps, and configured Odoo using standard features to meet real operational challenges.