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  • Odoo Experience 2025
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  • Odoo Experience 2025
  • Introduction
  • Exhibitors
  • Get A Booth
  • Info
  • Talks
  • Opening Keynote - Unveiling Odoo 19
    Fabien Pinckaers
    Done
  • Keynote - Industries
    Fabien Pinckaers
    Done
  • Odoo AI in support operations: Predict, prioritize and solve
    André Pirovano
    Done
  • Why are planning and budgeting in project implementation so important?
    Brice Van den Meerssche
    Done
  • Ask me anything with Fabien (CEO)
    Fabien Pinckaers
    Done
  • Be ready for your Odoo 19 upgrade
    Antoine Rousseau
    Done
  • Supply Chain Audits, a service to help you scale for success
    Antoine Lemaigre
    Done
  • Why Odoo implementation methodology is a success?
    Clara Richoux
    Done
  • How do Odoo Business Analysts implement Odoo... with Odoo?
    Céline Da Mota De Lemos Pantoja
    Done
  • What's new in Knowledge?
    Luc Nailis
    Done
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Helpdesk: After sales features
Services Helpdesk
Location: Auditorium 500 - 9/19/25, 5:30 PM - 9/19/25, 6:00 PM (Europe/Brussels) (30 minutes)
Helpdesk: After sales features
Richard Shall (rsh)
Business Analyst Manager at Odoo
http://odoo.com
Richard Shall (rsh)
Business Analyst Manager at Odoo
http://odoo.com

Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.


Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.
Tickets
From US$ 0.00 to US$ 1,152.76
Pricelist: US: North America (USD) (2026) Pricelist
US: North America (USD) (2026)

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