Hi,

Please refer to the following links:

1. https://www.cybrosys.com/blog/how-to-manage-customer-rewards-discount-and-loyalty-in-odoo-18-sales

2. https://www.cybrosys.com/odoo/odoo-books/v17/sales/discount-loyalty-and-gift-card/

3. https://www.odoo.com/documentation/18.0/applications/sales/sales/products_prices/loyalty_discount.html#rewards

Hope it helps.

I know how to create the promotions, I need to ability to have more than 1 item offered as a free gift.

​Implementing a "Buy X, Get Y Free" promotion in Odoo 17 can effectively enhance sales and customer engagement. Here's how to configure this promotion:​

1. Activate Discounts and Loyalty Programs:

• Navigate to Settings:
  • Go to Sales → Configuration → Settings.​
  • Under the Pricing section, enable Discounts, Loyalty & Gift Card.​
  • Save the changes.​

2. Create a New Promotion Program:

• Access Discount & Loyalty:
  • Navigate to Sales → Products → Discount & Loyalty.​
  • Click on New to create a new program.​
• Define Program Details:
  • Program Name: Enter a descriptive name (e.g., "Buy 2 Get 1 Free").​
  • Program Type: Select Buy X Get Y.
  • Currency: Choose the appropriate currency.​
  • Validity: Set the start and end dates for the promotion.​
  • Limit Usage: Specify usage limits if necessary.​
  • Company: Select the relevant company.​
  • Available On: Choose the platforms where the promotion applies (e.g., Sales, Website, Point of Sale).

3. Configure Rules and Rewards:

• Conditional Rules:
  • Click on Add under the Rules & Rewards tab.​
  • Minimum Quantity: Set the minimum quantity of products required to trigger the promotion (e.g., 2).​
  • Products/Categories: Specify the products or categories eligible for the promotion.​
  • Save the rule.​
• Rewards:
  • Click on Add under the Rewards section.​
  • Reward Type: Select Free Product.​
  • Quantity Rewarded: Enter the number of free products to be given (e.g., 1).​
  • Product: Choose the product to be offered for free.​
  • Save the reward.​

4. Apply the Promotion:

• Sales Orders:
  • When creating a sales order that meets the promotion criteria, Odoo will automatically apply the free product to the order.​
• Website Sales:
  • Customers purchasing through the website will see the promotion applied at checkout when the conditions are met.​

At Wan Buffer Services, we specialize in customizing Odoo to align with your business's promotional strategies. If you require assistance in setting up complex promotions or tailoring Odoo's features to your specific needs, feel free to reach out.