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  • Odoo Experience 2025
  • Introduktion
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  • Keynote - Industries
    Fabien Pinckaers
    Udført
  • Opening Keynote - Unveiling Odoo 19
    Fabien Pinckaers
    Udført
  • Odoo AI in support operations: Predict, prioritize and solve
    André Pirovano
    Udført
  • Odoo Sales & Purchase: The improved catalog feature
    Arthur Geheniau
    Udført
  • From raw data to insight: hands-on guide to Graphs in Odoo Spreadsheet
    Marco Soldarini
    Udført
  • What's new in Knowledge?
    Luc Nailis
    Udført
  • Behind the scenes: Unveiling Odoo's sales strategy
    Sébastien Bruyr
    Udført
  • How do Odoo Business Analysts implement Odoo... with Odoo?
    Céline Da Mota De Lemos Pantoja
    Udført
  • 3 steps to fill your pipeline: Systematic outbound for Odoo Partners
    Sarah Wagon
    Udført
  • Ask me anything with Fabien (CEO)
    Fabien Pinckaers
    Udført
Indlæser Video...
Helpdesk: After sales features
Services Helpdesk
Sted: Auditorium 500 – 19.09.2025 17.30 - 19.09.2025 18.00 (Europe/Brussels) (30 minutter)
Helpdesk: After sales features
Richard Shall (rsh)
Business Analyst Manager på Odoo
http://odoo.com
Richard Shall (rsh)
Business Analyst Manager på Odoo
http://odoo.com

Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.


Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.
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US: North America (USD) (2026)

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