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Opening Keynote - Unveiling Odoo 19
Fabien PinckaersFet
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Keynote - Industries
Fabien PinckaersFet
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Odoo AI in support operations: Predict, prioritize and solve
André PirovanoFet
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Ask a Human: from tickets to live support!
Aurore LesageFet
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What's new in Documents?
François GilletFet
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From raw data to insight: hands-on guide to Graphs in Odoo Spreadsheet
Marco SoldariniFet
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Supply Chain Audits, a service to help you scale for success
Antoine LemaigreFet
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From website click to service kick: How to optimize the sales of your services via the website
Héloïse LimaugeFet
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Behind the scenes: Unveiling Odoo's sales strategySébastien BruyrFet
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What's new in Dashboard and Spreadsheet?
François GilletFet
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Helpdesk: After sales features
Services
Helpdesk
Ubicació: Auditorium 500
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19/9/25 17:30
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19/9/25 18:00
(Europe/Brussels)
(30 minuts)
Richard Shall is a Consultant on the Partner Services team. With 11 years of experience, split between implementing and selling Odoo projects, managing teams, and training employees and Partners alike, he has a wealth of experience in advising SME's on how to best use Odoo to manage and improve their business operations.
Making a sale is great, but it's only half the job. Building and maintaining relationships with your customers is just as important, and will require the right tools to ensure it is done correctly. Odoo's Helpdesk and Livechat applications have user friendly tools that will make it easy for your customers to connect with your business, and help your team deliver best in house services that your customers deserve. Come check out how Odoo can grease the wheels of communication and help you build a lasting connection with your target audience.