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Manuel is the founder and CEO of SAMSA-IT GmbH - Odoo Partner based in Germany. He founded SAMSA in 2013 as an SAP consulting company. 2016 he came across an Open-Source CRM+ERP+Webportal with a modular and extensible IT-Architecture named Odoo. Ever since, Manuel and his team deliver Odoo projects and integrate it into existing IT-landscapes.
To enable employees and customers to interact with ChatGPT for tasks related to leads, orders, invoices, and inventory in Odoo, while ensuring data protection, you can design an integrated system where Odoo handles data access and processing, and ChatGPT handles natural language understanding and response generation.
Agenda:
1. Employee self-service: Employee asks; e.g., about relevant leads in Odoo's backend)
2. Customer self-service: Customer asks; e.g., about delivery in web portal
3. Data protection: What data gets sent to ChatGPT? What data does not leave the Odoo system?
4. Old-fashioned guided chatbot vs. ChatGPT 'ask me anything' integration
5. Power vs. current limitations of AI ERP integration
6. Demo: Ask ChatGPT to do anything; e.g., GPT, create an invoice, please.
Target Audience:
This talk is for companies that want natural language employee and customer self-service.
