Hey Guys
The CRM is marking all my emails as read in my Gmail. I would like it to only take a copy and not mark them all as read. Can anyone assist me with this please?
I currently have the incoming server setup as IMAP.
Hey Guys
The CRM is marking all my emails as read in my Gmail. I would like it to only take a copy and not mark them all as read. Can anyone assist me with this please?
I currently have the incoming server setup as IMAP.
Go to: Settings ‣ Discuss ‣ Incoming Mail Servers.
Edit the IMAP Server Configuration.
Uncheck the option "Mark Emails as Read" (if available).
Alternatively, change the IMAP folder to a dedicated one (e.g., "CRM-Leads") to keep the Inbox untouched.
Save and Test the Connection.
أنشئ حساباً اليوم لتستمتع بالخصائص الحصرية، وتفاعل مع مجتمعنا الرائع!
تسجيل| المنشورات ذات الصلة | الردود | أدوات العرض | النشاط | |
|---|---|---|---|---|
|
2
مايو 26
|
4920 | |||
|
2
أبريل 25
|
5068 | |||
|
1
مارس 25
|
4661 | |||
|
1
فبراير 25
|
9153 | |||
|
‘Snooze’ button in CRM?
تم الحل
|
1
يناير 26
|
6365 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.